Mac App Store (MAS) patch content provided by Ivanti (Keynote, Pages, etc.) require you to manually download the installers. This process can be time consuming, we will curate the installers on your behalf.
Internally built or purchased apps that Ivanti doesn't have content for, still need to be patched. We'll write any custom patch definition you need, so you can patch every app you support.
We will build you a standardized gold image to deploy to your Macs with every new macOS release.
We’ll provide a status report detailing what we did for the given quarter (custom definitions, MAS patches, gold images, SWD packages, etc.).
We will customize your gold image by adding in software applications and configuration settings specific to your organization.
We'll build customized packages, including the logos and screenshots for the applications, to provide a perfect Workspaces experience.
We will build personalized configuration profiles (security, email, WiFi, passcodes, etc). for zero-touch device configuration.
We’ll ensure all of your MDM devices have the required software apps, passcode policies, certificates, WiFi configurations, or any other configuration setting in order to stay compliant.
We will build templates to chain together a sequence of actions, to ensure your onboarding or device rebuild process matches company and department expectations.
We’ll write custom scripts to manage the tinest of details; such as, adding or removing files, changing plist configurations, or removing user accounts.
We will create scripts to collect S.M.A.R.T HD errors, package receipts, certificates installed, battery status, additional user account info and other non-standard inventory attributes.
We’ll perform an extensive annual review to compare your environment against best practices so you can be sure you're running as efficiently as possible.
Nope. We do not force you to sign a contract for our services. If you’re not happy with the service, or need to cancel for any reason, you may do so at any time.
Absolutely. We offer 1 month free when paying annually; a potential savings of up to $1,500.
Use the purchase button found below the desired service level and you’ll be provided with a form to pay via Apple Pay by Credit Card.
Unfortunately, we do not provide refunds, whether paying monthly or annually. If you decide to cancel, your active subscription will continue until your scheduled renewal date, after which the billing and services provided will stop.
Nope, there is no limit. We will create as many of these items as you request.
Yes. It is your responsibility to ensure you are in compliance with the software you’re patching and receiving binary updates for.
Yes. We will need remote access, to one or more machines, containing the applications you want to patch. Ideally, a single machine would be designated as a patch machine and contain all software titles for your environment.
We will provide updated standardized and customized gold images within 3 business days of Apple releasing a new version of the OS.
Advanced and Elite customers can request an update to their customized gold image at any time. These requests will also be fulfilled within 3 business days from the date of the request.